How can we help?

We're a tiny garden and we read every message. Most questions are answered below — if not, reach out and we'll get back to you soon. 🌸

Get in touch

Email us anytime at hiva.javaher@gmail.com. To help us help you faster, please include your macOS version and a short description of what happened.

Common questions

How do I start my free trial?

Download Fleurette from the Mac App Store and open it — your 7-day free trial begins automatically, with every feature unlocked.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple ID. Open System Settings → [your name] → Subscriptions, select Fleurette, and choose to change or cancel. Cancelling before the trial ends means you won't be charged.

I subscribed on another Mac — how do I restore it?

In Fleurette, open Settings and choose Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.

Is my data private?

Yes. Your practice and statistics live on your Mac. Nothing is uploaded or sold. Optional iCloud sync only moves your own data between your own Macs. See our Privacy Policy.

Will my streak and stats sync across my Macs?

If you enable iCloud sync in Settings, your progress and aggregate stats stay in step across the Macs signed into your iCloud account.

What are the system requirements?

Fleurette runs on macOS 15 Sequoia or later.

I found a bug or have a feature idea

We'd love to hear it — email hiva.javaher@gmail.com. Your notes genuinely shape what blooms next.