How can we help?
We're a tiny garden and we read every message. Most questions are answered below — if not, reach out and we'll get back to you soon. 🌷
Get in touch
Email us anytime at hiva.javaher@gmail.com. To help us help you faster, please include which device you're on (iPhone, iPad or Mac), your OS version, and a short description of what happened. Please never send us screenshots that reveal amounts you'd rather keep private — we don't need them to help.
Common questions
How do I get started?
Download Fleurette Budget from the App Store and open it. Pick your pay cycle, set a couple of gentle category limits, and start logging — the free tier is a real budget you can use right away, no account required.
What's the difference between Free and Budget+?
Free gives you Simple mode with the Bloom number, the Petal and Dusk themes, one account with up to 2 income and 2 expense records per cycle, the Bloom and Quick Add widgets, all Insights, and CSV export. Budget+ adds Envelope mode, private iCloud sync, all 12 themes, the full widget suite, every import format plus receipt scan, Petal Intelligence, the shareable Bloom Report, and alternate app icons.
How do I start my Budget+ free trial?
Open Budget+ in the app and choose the monthly or annual plan — both begin with a 7-day free trial, and every Budget+ feature is unlocked during it. Cancel before the trial ends and you won't be charged.
How do I manage or cancel my subscription?
Budget+ is billed through your Apple ID. Open Settings → [your name] → Subscriptions, select Fleurette Budget, and choose to change or cancel. If Budget+ ever lapses, nothing you've entered is deleted or hidden — your data stays yours.
I subscribed on another device — how do I restore it?
In Fleurette Budget, open Settings and choose Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.
Is my financial data private?
Completely. There are no accounts and no servers — your data lives only on your device and, if you turn it on with Budget+, your own private iCloud. Amounts never leave your device, and even the on-device insights make zero network calls. The only optional network request is an off-by-default, anonymous currency-rate lookup that carries no personal data. The Apple Watch app and Siri (both Budget+) add no new data collection: the Watch reads your own private iCloud, the iPhone-to-Watch link carries only a tiny status handshake (never a financial record), and Siri runs on-device with no network. See our Privacy Policy.
Will my budget sync across my devices?
If you enable private iCloud sync in Settings (a Budget+ feature), your budget stays in step across the devices signed into your iCloud account, including the Apple Watch app. It uses your private iCloud database only — we can't see it.
How do I import or export my data?
You can import CSV, OFX and QIF files and scan receipts (Budget+), all parsed on your device. You can export everything to CSV or create an encrypted backup at any time — on every tier — so you're never locked in.
What are the system requirements?
Fleurette Budget is one universal app for iPhone, iPad and Mac, running on iOS 26, iPadOS 26 and macOS 26 or later, plus a watchOS 26 Apple Watch app (Budget+).
Can't afford Budget+ right now?
That's genuinely okay — the free tier is meant to be useful on its own, and money is exactly the thing you shouldn't have to spend to manage. If Budget+ would help but the price is a real barrier for you, email hiva.javaher@gmail.com and we'll see what we can do. 🌷
I found a bug or have a feature idea
We'd love to hear it — email hiva.javaher@gmail.com. Your notes genuinely shape what blooms next.